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Altoona, IA Trend Postponement Notice

TO: WEBSITE CUSTOMERS

After serious consideration, we have made the decision to postpone the Altoona, IA scheduled for March 15, 2020. The safety of our customers, employees and vendor partners are our top priority.  These decisions are never made lightly however, due to unplanned circumstances, it’s the best decision. We are working diligently on our end for an alternative date and once confirmed we will communicate the new date. We apologize for any convenience and ask for your patience as we navigate through this. Our priority is our customer’s experience and safety.

Once the new dates are posted, we will reach out to all customers and offer the opportunity to transfer their ticket over. If the customer is unable to attend we will offer the customer a refund for their ticket. Depending on where the purchase of the ticket took place, please read below on how to receive a refund.

If a customer purchased their ticket from a Cosmo Prof Store, please return to the store, with your receipt the Cosmo Prof Store will be able to make the return.

If a customer purchased their ticket from a Direct Sales Consultant, please connect with your Direct Sales Consultant, and your sales representative will be able to assist with the return.

If a customer purchased their ticket online at licensedtocreate.com, please contact showtickets@cosmoprofbeauty.com. Include the first name, last name, and email address that the ticket is purchased under and a return will be processed.

Please use the proper channels for any show ticket refund if needed.

Thank you for your patience. We are working hard to secure additional dates and we hope to see you then!

We are here to support you and ask if you have any questions, please reach out to us at showtickets@cosmoprofbeauty.com.

3/12/2020